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Intermedia to Offer Free Migrations to Hosted Exchange 2010 Upon Service’s Debut

October 23, 2009 by  

Hosting Tools NEW YORK – Intermedia, the global leader in Microsoft Exchange hosting, will offer free migrations to its hosted Exchange 2010 customers when the service debuts. Migrations will be performed by Intermedia’s Exchange Concierge™ team using proprietary tools the company developed for hosted Exchange 2003 and 2007. The tools are being readied for use with hosted Exchange 2010, in part through the hosted Exchange 2010 beta Intermedia launched in May 2009. Exchange 2010 is not yet available for sale from Microsoft.

The free migration offer will be open to Intermedia’s new customers as well as existing customers that choose to upgrade to an Intermedia Exchange 2010 hosting plan. Migrations will be managed by Intermedia’s Exchange Concierge service, which is staffed by veteran support technicians. The Exchange Concierge program relies on Intermedia’s proprietary tools to migrate email data, contacts and distribution lists.

Intermedia foresees free migration to hosted Exchange 2010 as of particular interest to the many small and medium-sized businesses that require an upgrade from Exchange 2000 or Exchange 2003. “The proprietary tools Intermedia custom-built are critical to the successful outsourcing of email for small and medium-sized businesses,” says Jonathan McCormick, chief operating officer, Intermedia. “We are able to handle migrations at no additional cost to our customers, minimize disruption to their business and preserve the value of their existing Exchange set-up.”

Today, Intermedia provides the Exchange Concierge service as part of its hosted Exchange 2007 offering. The service uses proprietary tools, including:

* Intermedia’s PST Manager– which enables importing and exporting mail data directly from HostPilot® Control Panel, Intermedia’s proprietary control panel
* Intermedia’s ROH Data Manager – which allows the seamless pull of mail data remotely from an in-house Exchange environment securely over the Internet
* Mass User Creation Wizard – which enables rapid creation of an Exchange account, including mailboxes, contacts, distribution groups, email addresses and contact information that match what exists within the client’s current in-house Exchange and Active Directory

About Intermedia’s Hosted Exchange 2010 Beta

Because Intermedia’s Exchange 2010 beta is hosted, no software downloads or installations are necessary. The company’s proprietary HostPilot Control Panel, which partners and customers use to manage their Exchange accounts, supports Exchange 2010. Unique in an industry that relies on generic control panels, HostPilot provides business executives with a simple way to adjust common Exchange settings – and IT administrators with a level of control comparable to an on-premise Exchange installation.

Exchange 2010 and its Outlook Web App interface introduce several features designed to enhance the user experience, such as conversation-style email formats and full compatibility with Safari and Firefox browsers. Users can apply to be considered for Intermedia’s invitation-only beta at www.exchange2010beta.com.

About Intermedia
Intermedia provides the premier hosted Exchange experience for small and medium-sized businesses. The company combines premium level Microsoft Exchange with proprietary infrastructure technology to make it easy for businesses to set-up, manage and secure their email. Intermedia enables managed service providers a turn-key hosted Exchange solution that provides additional revenue without increasing support requirements. The company was the first to offer hosted Exchange and has more than 200,000 premium Exchange mailboxes under management.

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