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Iron Mountain Enhances Portfolio with Hosted Email Management and Archiving Solution

October 14, 2009 by  

Hosting BlogLONDON, UK – Iron Mountain Incorporated (NYSE: IRM), the global leader in information protection and storage services, today announced at Storage Expo that its digital archiving solution for email management is now available for customers in the UK.

Email volume is growing annually, and the average user is receiving more data in their inbox every day. This presents clear resource, management, and regulatory issues for businesses, and Iron Mountain’s solution, Total Email Management Suite, helps customers get to grips with what can potentially be a critical issue.

The Total Email Management Suite, powered by Mimecast® technology, provides businesses with cost-effective, end-to-end control of email – including archiving, continuity, security and data leak prevention – hosted in Iron Mountain’s secure data centres. In addition, Iron Mountain customers will now have the ability to seamlessly transfer their archived data to Stratify’s (an Iron Mountain subsidiary) Legal Discovery Services, should they require eDiscovery support.

“As organisations today continue to face significant risks and costs when it comes to email, the ability to securely manage and protect digital information has become more critical than ever before,” said Richard Ellis, Manager, UK & Ireland, Iron Mountain Digital. “Just as customers have been turning to Iron Mountain for the storage and protection of their physical records, Iron Mountain Digital’s Storage-as-a-Service model offers secure, cost-effective storage and access to digital information, including email. The Total Email Management Suite is a critical component of our digital archiving strategy – providing the rich functionality needed to protect and manage emails, enterprise-class security and necessary functionality in case of litigation, not to mention the peace of mind of a secure Iron Mountain hosted solution.”

The Total Email Management Suite helps companies closely manage their digital information and securely retain, recover, discover and delete email at the end of its lifecycle, while also providing email security and continuity.

Key benefits and functionalities of Iron Mountain’s Total Email Management Suite include:
• Email archiving service – Automatic and transparent archiving of up to 10 years-worth of email in a secure offsite location. Users can search archives from their desktops, getting results in less than a second.
• Email continuity service – Complete access to email even during outages and disasters.
• Email spam protection and email antivirus protection – A spam filtering solution stops 99 percent of spam and has a perfect track record for stopping viruses.
• Data Leak Prevention – Allows administrators to set policies to detect and prevent key confidential or restricted information within emails and attachments from leaking to unauthorised persons.
• Retention Management/Litigation Hold – Emails can be retained based upon content policy or user preferences. Retention policies are suspended to prevent destruction if a legal hold is declared. Full forensic audit trails are maintained on every search and every access to retained emails.
• eDiscovery – Provides eDiscovery and review tools which provide search and analysis of the data. Back file ingestions are also possible from multiple sources including proprietary onsite archives to supplement the go-forward archive.

“Iron Mountain Digital customers can now benefit from the combination of Iron Mountains expertise on legal discovery coupled with a robust email archiving and management solution, delivered securely via a Software-as-a-Service model” said Mark Reeves, SVP Europe, Middle East and Asia Pacific, Mimecast, whose technology will provide the archiving technology behind the solution. Mimecast was included in Gartner report, “Cool Vendors in Email Archiving, 2009”, published March 3, 2009[1].

Iron Mountain Digital’s Storage-as-a-Service and Digital Archiving Model

As a critical part of Iron Mountain’s digital archiving business and Storage-as-a-Service portfolio, the Total Email Management Suite provides enterprise-grade, secure, low-cost and long-term storage services to help customers reduce the risk and cost of managing emails. Coupled with the recent launch of Iron Mountain’s enterprise-class, cloud-based storage archiving service, Virtual File Store™, Iron Mountain continues to aggressively expand its enterprise-class cloud storage offering with value-added services including discovery, recovery, classification and retention, and destruction, to enable organisations to better manage and utilise their stored information.

“There are two reasons why this partnership will resonate with customers,” said Brian Babineau, senior analyst, Enterprise Strategy Group. “First, Iron Mountain’s entire business is focused on securely storing and protecting business data and these services are now coupled with Mimecast’s feature-rich archival and security technology to deliver a comprehensive message management offering. Second, with 80% of electronic discovery events involving e-mail, organisations need an easy way to move data between their message archive and an extensible electronic evidence platform. ESG believes that organisations should not be deciding whether or not to implement an e-mail archive; rather they should be determining how and this partnership is a great alternative for those who do not wish to implement an on-premise solution or are dealing with ongoing electronic discovery challenges.”

About Mimecast
Mimecast delivers SaaS-based enterprise email management for archiving, discovery, continuity, security and policy. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2002, Mimecast serves more than 2,500 customers worldwide and has offices in the United States, South Africa, Scandinavia, the Middle East and the Channel Islands.

About Iron Mountain Digital
Iron Mountain Digital is the world’s leading provider of Storage-as-a Service solutions for data protection and recovery, archiving, eDiscovery and intellectual property management. The technology arm of Iron Mountain Incorporated offers a comprehensive suite of solutions to thousands of companies around the world, directly and through a worldwide network of channel partners. Iron Mountain Digital is based in Southborough, Mass.

About Iron Mountain
Iron Mountain Incorporated (NYSE:IRM) helps organizations around the world reduce the costs and risks associated with information protection and storage. The Company offers comprehensive records management and data protection solutions, along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 120,000 corporate clients throughout North America, Europe, Latin America and Asia Pacific.

[1] Mimecast was included in Gartner report, “Cool Vendors in Email Archiving 2009”, published March 3, 2009. The report was authored by: Carolyn DiCenzo, Kenneth Chin, Adam W. Couture.

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