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LiveTime Licenses Sun’s MySQL Database for its ITIL Service Management and Help Desk Products

October 7, 2009 by  

Web Host Blog Newport Beach, CA – LiveTime Software, a leading provider of Web based ITIL Service Management and Help Desk software, today announced it has signed a MySQL OEM licensing agreement with Sun Microsystems. As a MySQL OEM licensee, LiveTime offers its customers a commercial version of MySQL with its products, along with first line support and free migration services from SQL Server and Oracle.

Growing demand for MySQL, specifically, the number of current LiveTime customers looking to migrate from other databases to MySQL has resulted in a stronger relationship between LiveTime and Sun. LiveTime recently joined Sun¼s MySQL Enterprise Connection Alliance (MECA) partner program as a Gold partner.

“This is a great solution for customers wishing to reduce costs and increase performance compared to traditional databases,” said Jason Andrews, VP of Application Engineering, LiveTime Software. “With no ongoing administration costs, customers are permitted to use MySQL with our software on any server supporting an unlimited number of connections and databases.”

LiveTime also provides highly tuned 64 bit versions of MySQL for Solaris and its hardware appliance. Specifically tuned for high concurrency and large call volumes, LiveTime with MySQL 5.1 is able to support thousands of users per instance and more than fifty thousand calls per month.

About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL based service management and help desk software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom.

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