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Rackspace Email & Apps Division Reaches MileStone

December 17, 2009 by  

Web Hosting ServicesSAN ANTONIO – Rackspace® Hosting (NYSE:RAX), the world’s leader in hosting and cloud computing, today announced its cloud based applications division, Rackspace Email & Apps, now hosts more than 1.6 million paid mailboxes across its hosted email offerings, Rackspace Email and Microsoft Exchange. New and existing customers cite best-in-class migration, Fanatical Support® and a robust email platform at an affordable price as the common reasons for choosing Rackspace.

“Businesses shouldn’t have to manage in-house email servers anymore,” said Pat Matthews, general manager, Rackspace Email & Apps. “But email is more mission critical than ever and IT managers need to partner with a company they can trust. Rackspace bridges the gap for companies that don’t want to invest in expensive on-premise systems but still need business-class email and a company that will service them when they need it. The traction we have achieved in a tough economy shows that we have been successful in bridging that gap.”


ReCourses is one such company, which turned to Rackspace after experiencing the problems of managing their own email system in-house. David Baker, founder of ReCourses, a truly global business providing consulting services to the marketing industry, was managing his own email server. But if there was a problem while he was traveling, he had no way to physically get the server back online. David made the decision to move to a hosted email solution, which provided him with the peace of mind he needed to focus on more critical aspects of his business. According to Baker, “Uptime and excellent support were very important factors in my decision. Rackspace has exceeded my expectations in those areas, which gives me confidence that I can conduct my business without worrying about risks such as an outage.”

Bundle City was using the free email service that was bundled with their web hosting package, but they were frustrated with the poor service and lack of features. As an online marketplace, Bundle City relies almost exclusively on email communications to conduct business. For them, speed and reliability of communication was especially important. “Rackspace Email offers advanced features . . . yet it’s still extremely affordable for a small business,” said Bundle City founder, Pez Elias.

Another customer, Thomas Vranas, was in search of a replacement for his company’s legacy POP email system, when he found Rackspace. “The POP email was not conducive to running a mid-sized company,” said Vranas, president of PROACT Search, a premier executive search and management consulting firm. “Things I’d taken for granted in the corporate world, like calendars, sharing, and invites, are necessities.” Rather than build an IT infrastructure from scratch, Vranas chose Rackspace Email due to its flexibility in product offerings, satisfaction-guaranteed uptime, scalability, and access to around-the-clock Fanatical Support.

Rackspace Email features spam and virus protection, a unique and easy-to-use control panel for administrators, large mailbox storage and attachment size, desktop access with Microsoft Outlook, and integration with mobile devices, all backed by Fanatical Support®. Rackspace also offers hosted Microsoft Exchange, as well as a hybrid offering of Microsoft Exchange Hosting and Rackspace Email.

About Rackspace Hosting
Rackspace Hosting is the world’s leader in hosting and cloud computing and is ranked #43 on FORTUNE Magazine’s 100 Best Companies to work for in the United States. The company provides its customers Fanatical Support ® in their portfolio of hosted IT services, including Managed Hosting, Cloud Computing and Email and Apps. For more information, visit www.rackspace.com.

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