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Tavoca Looks to CoreXchange to Deliver Critical Monitoring and Alert Services

September 9, 2010 by  

Hosting ServicesDallas, TX – CoreXchange, provider of the IT industry’s most comprehensive suite of data center and network-layer managed services, continues to partner with Tavoca, a communications service provider that relies on CoreXchange’s 24/7 comprehensive monitoring and alert services.

Tavoca provides medical test results and appointment reminders for medical groups and other businesses dependent on scheduled bookings. Tavoca’s services have been proven to reduce “no shows” and thus improve the quality of a business’s practice and bottom line.


“Tavoca’s business model is built on reliability, and we count on our IT infrastructure provider to help us deliver the highest level of uptime and performance to our thousands of customers, including Fortune 500 companies,” said John Tadlock, owner and principal of Tavoca. “CoreXchange’s monitoring and alert services allow us to provide enterprise-class capabilities to our customers on a cost-effective basis.”

Tavoca houses its primary communications and data base servers in one of CoreXchange’s secure, SAS70 Type II audited data centers and subscribes to CoreXchange’s advanced monitoring package. CoreXchange pro-actively monitors and manages alerts from hosts and components within Tavoca’s colocated infrastructure for problems that can be difficult to detect in advance of a system failure. CoreXchange’s onsite NOC personnel proactively respond 24/7/365 to potential outage warnings.

With its onsite remote hands and support—including monitoring alert escalations and instant reboots—CoreXchange dramatically reduces the threat of downtime, allowing Tavoca to deliver maximum service availability to its enterprise customers.

About CoreXchange, Inc.
CoreXchange comprehensive solutions include colocation, high performance network connectivity, Internet access, disaster recovery, and a business continuance center. Headquartered in the globally recognized Dallas Infomart and led by a highly experienced team of networking services technologists and executives, CoreXchange provides services at its enterprise-class data centers or customer’s remote location, via local loop, metro Ethernet. For more information, visit www.corexchange.com.

About Tavoca
Tavoca provides a variety of automated telephony solutions, including appointment reminders, no-show follow up calls, medical test results messaging, broadcast message delivery, personal reminder calls, wake up calls, and customized solutions for civic, educational, religious and government organizations. You can learn more about Tavoca by visiting www.tavoca.com.

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