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Open-Xchange Partners with SugarCRM to Offer Cloud-Enabled Integration of Open Source Groupware

April 5, 2011 by  

Hosting ReviewsSUGARCON, SAN FRANCISCO – Open-Xchange, provider of business-class open source collaboration software, and DIGITEC today announced the synchronization of contact and calendar information between Open-Xchange and SugarCRM. In addition, Open-Xchange emails can easily be imported to SugarCRM leads, opportunities and accounts.

The DIGITEC OXtender for SugarCRM is developed and distributed by DIGITEC, a system integrator and long-term Business Partner of Open-Xchange. The software keeps customer-related data, calendars and tasks consistent between the two web-based office applications – Open-Xchange and SugarCRM, giving users access to important business information anywhere, with any device.


Both Open-Xchange and SugarCRM are web applications that can be operated on-premises or as a hosted service in the cloud. As data between the two applications is exchanged by using the standard REST interface (Representational State Transfer), users can decide whether to run one or both applications in-house or as a service from the cloud. The software connector supports the exchange of data in all possible combinations.

“Contact information maintained in different address books are no longer isolated data islands so that users can leverage the potential of their social networks and easily integrate their LinkedIn and Facebook contact information with Open-Xchange groupware and SugarCRM,” says Rafael Laguna CEO of Open-Xchange. “The combination provides sales people with unmatched efficiency – from initially contacting prospects with data from their social networks and Open-Xchange to closing deals with SugarCRM.”

“Sales people can boost their productivity using the power and flexibility of SugarCRM in the office, while having accurate contact and calendar information through Open-Xchange on the road,” said Larry Augustin, CEO of SugarCRM. “Both applications are built for the Internet age and based on open source technologies and open standards making Open-Xchange email and groupware and SugarCRM a perfect match.”

Open-Xchange integrates email, calendar, contact and task management with advanced groupware features such as information management and document sharing, along with cutting-edge social network integration. Open-Xchange’s unique “Social OX” features give users the ability to add contact details from social networks such as Facebook, LinkedIn and Xing automatically to the Open-Xchange address book — giving users easy access to the latest contact information within their personal network, even on mobile devices like popular iPhone and Androids.

DIGITEC OXtender for SugarCRM is installed with Open-Xchange – no additional client software or plug-ins are required. For more information and software evaluation, visit www.digitec.de/oxtender-for-sugarcrm.

DIGITEC OXtender for SugarCRM will be demoed at the Open-Xchange booth #409  as well as in Rafael Laguna´s presentation at SugarCon 2011:

Rafael Laguna, CEO and Co-Founder, Open-Xchange
Wednesday, April 6, 2011
11:30 am – 12:10 pm

About DIGITEC
DIGITEC, based in Hamburg, Germany, was founded in 1981 and is well-known for trading solutions in the financial services industry. The system integration unit, DIGITEC Secure Enterprise Services (SES), provides mid-sized companies and large enterprises with design, implementation and consolidation of IT infrastructure.

About SugarCRM
SugarCRM makes CRM Simple. As the world’s fastest-growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than 7 million times and currently serve over 700,000 end users in 80 languages. Over 7,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise. For more information, call (408) 454-6900 or 1-87-SUGARCRM toll-free in the U.S., email contact@sugarcrm.com, or visit www.sugarcrm.com.

About Open-Xchange
Open-Xchange is the innovator of scalable and integrated open source email and collaboration solutions for enterprises, academic institutions and government authorities. The company provides on-premises versions called Open-Xchange Server Edition and Open-Xchange Advanced Server Edition, along with Open-Xchange Hosting Edition, which enables web hosting companies to provide an easy-to-use and feature-rich application delivered as Software as a Service (SaaS).

Open-Xchange AG is a privately-held company headquartered in Nuremberg, Germany with offices in Olpe, Germany and Tarrytown, N.Y. For more information, please visit www.open-xchange.com.

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