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Superb Launches the Superb.net Standard Guarantee Program

April 9, 2013 by  

Web Hosting ServicesHonolulu, Hawaii – Superb, a colocation provider, announced the launch of a new Standard Guarantee Program that clearly outlines each guarantee that’s offered by the company.  A representative for Superb said, “We decided to spell out our guarantees because a lot of web hosting providers offer guarantees such as “great customer service” or “reliability” without ever clearly saying what those things mean”.

The company backs up each guarantee with a pledge to provide each customer with industry leading products and services along with exceptional customer care.  It is one of the reasons the company has won so many awards and has been recognized by industry peers for innovation and its dedication to unparalleled customer support.  The Superb Standard guarantees the following:

  • 100% network uptime SLA

  • Zero Packet Loss from us to our Tier 1 Backbone Providers

  • Latency Below 3ms from us to our Tier 1 Backbone Providers

  • 2 hours hardware replacement SLA

  • 30-day money-back guarantee*

  • 24x7x365 phone support

  • Free unlimited support for the first 30 days for new customers

  • Price match against any competitors’ current advertised offers

Superb offers managed hosting, dedicated hosting, virtual private servers and colocation services.  In addition, the company maintains one of the largest affiliate networks in the industry.  The company’s affiliates enjoy a recurring monthly income for each customer that renews their hosting account and they provide affiliate tools and professionally designed banner graphics.

“I would like to express my gratitude for incredible support at all hours of the day at Superb. In a sea of hosting companies, I find your people to be more responsive and technically astute than other hosting companies I dealt with.” – Scott Frost of awaken.net

The company also offers a Lease-to-Own program that allows small businesses to own their equipment in about one year after which the customer pays a small colocation fee.  The program is perfect for business that are currently spending more than $179 per month on web hosting services.

About Superb Internet
Since 1996, Superb Internet has been consistently recognized as a premier web host by leading trade organizations and publications, such as FindMyHost and Web Host Magazine. Earning accolades in all key service areas—including customer support, managed dedicated servers, and reseller services— Superb Internet provides a complete range of managed web hosting solutions.  The company serves clients in more than 150 countries worldwide, providing virtual shared web hosting, dedicated & managed services, and high-volume, mission-critical high-availability geographically-dispersed cluster solutions.  For more information about Superb Internet, please visit www.superb.net.

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