Acumen Solutions Unveils “Cable in the Cloud” Program

April 2, 2009 by · Comments Off on Acumen Solutions Unveils “Cable in the Cloud” Program 

Web Hosting ToolsVIENNA, VA – Acumen Solutions, a leading business and technology consulting firm with offices across the U.S. and in Europe, announced at the Cable Show today the availability of their Cable in the Cloud program for the cable industry that effectively leverages software-as-a-service or cloud computing for Sales and Service business support systems. This offering enables Cable/MSO companies to rapidly deploy customized applications that address some of the most pressing issues facing the cable industry today – cost effectively improving how they sell and service business and residential customers (including new product launches such as wireless).

The Cable in the Cloud program focuses upon optimizing sales, marketing, and CRM operations; improving customer service; reducing the cost of sales; and designing forward looking IT Roadmaps. Acumen Solutions specializes in integrating Salesforce CRM with legacy sales, billing (i.e. Convergys, Amdocs, CSG), OSS, and other key enterprise systems; and deploying state-of-the-art web-based e-commerce systems. Acumen Solutions has completed enterprise-class cloud computing projects at three of the top five cable companies in the United States. Read more