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Red Hat Global Support Team Honored as a Leader in Support Excellence

March 24, 2011 by · Comments Off on Red Hat Global Support Team Honored as a Leader in Support Excellence 

Web Hosting BlogRALEIGH, N.C. – Red Hat, Inc. (NYSE:RHT), the world’s leading provider of open source solutions, today announced that its Global Support Services team has been named a top-three finalist in the HDI Team Excellence Awards in recognition of the support leadership Red Hat delivers to its global enterprise customers.

The HDI Team Excellence Awards program honors the IT service and support professionals who have most enhanced the image of the support services profession by setting and achieving the highest standards of excellence in customer support. Submissions for the award are judged on criteria that include how the support team complements the company’s mission, the nature of support and how the support group is organized, how the support team measures customer satisfaction and new processes or procedures that have been rolled out within the last 12 months. Read more

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