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SoftLayer Sponsors StopBadware to Help Combat Malware

June 2, 2011 by · Comments Off on SoftLayer Sponsors StopBadware to Help Combat Malware 

Webmaster ToolboxDALLASSoftLayer® Technologies, the innovative Cloud, Dedicated, and Managed Hosting provider, today announced its sponsorship of the non-profit anti-malware organization StopBadware. Founded in 2006, StopBadware provides tools and resources that help website owners, Web hosting providers, end users, and URL blacklist operators fulfill their respective roles in defending the Web against badware. The organization’s services include:

  • Badware Website Clearinghouse
  • Independent review process
  • Tips for users and website owners
  • Community forum
  • Guidelines and definitions
  • Web hosting best practices
  • Aggregated data & badware trends
  • Reports and insights

“SoftLayer recently demonstrated their commitment to combating badware by supporting our best practices for Web hosting providers,” said Maxim Weinstein, Executive Director of StopBadware. “We’re excited they have elected to extend their support by becoming a StopBadware sponsor.”

“We are proud to sponsor StopBadware,” said Sean Charnock, Senior Vice President of Business Development for SoftLayer. “More than 22 million websites are hosted on SoftLayer’s infrastructure, making us one of the largest providers in the world. With such a reach, we believe it is our duty to strengthen efforts to protect the Internet for everyone.”

SoftLayer joins industry leaders Google, Mozilla, PayPal, and Verizon in supporting StopBadware, which last year spun off from Harvard University’s Berkman Center for Internet and Society. Earlier this month, the organization released best practices that guide hosting providers in responding to malware reports. This report is available in full at http://stopbadware.org/home/webhost. Read more

PayPal Adopts SmarterTrack Help Desk for Internal Support and Customer Service Communications

May 16, 2011 by · Comments Off on PayPal Adopts SmarterTrack Help Desk for Internal Support and Customer Service Communications 

Webmaster ToolboxPHOENIX — Software developer SmarterTools Inc. today announced that global e-commerce provider PayPal has adopted the SmarterTrack help desk to manage internal support and customer service issues for thousands of agents in its European and North American operations centers.

“We are excited that PayPal chose SmarterTrack as a solution for their internal communication needs,” said Jeff Hardy, vice-president of business operations at SmarterTools. “The implementation at PayPal is a great example of SmarterTrack resonating with businesses of any size—from smaller companies accessing SmarterTrack as a service at our datacenter to large enterprise organizations implementing SmarterTrack on site in a fully distributed and load-balanced architecture.” Read more

WebAssist and DreamHost Team Up to Launch CafeCommerce: A Next Generation SaaS Ecommerce Solution

April 13, 2011 by · Comments Off on WebAssist and DreamHost Team Up to Launch CafeCommerce: A Next Generation SaaS Ecommerce Solution 

Hosting ServicesSan Diego, CA – WebAssist, a leading ecommerce solution provider, and DreamHost, a leading web hosting provider, today announced the release of a new software-as-a-service ecommerce solution called CafeCommerce. CafeCommerce allows any business to quickly create an online storefront through an elegant and easy-to-use web interface. CafeCommerce takes care of the entire hosting and technology infrastructure so that businesses can focus on selling and growing their revenues.

Hieu Bui, co-founder and president of WebAssist, remarks, “We’re pleased to have worked closely with DreamHost to bring CafeCommerce to market. Our 10+ years of ecommerce experience combined with their 10+ years of web hosting experience will ensure that CafeCommerce customers get best-of-breed features and service. We look forward to continuing to innovate with DreamHost as we bring customers on to the platform.” Read more

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