Consumer Study Shows Small Business Lose Customers from Poor Websites

March 28, 2011 by · Comments Off on Consumer Study Shows Small Business Lose Customers from Poor Websites 

Web Hosting BlogLONDON – A total of 46 per cent of British consumers have cancelled plans to spend with a small business after finding a poor quality website, according to research released today by 1&1 Internet Ltd, a global leader amongst web hosts.  From a study of more than 1800 UK adults, 37 per cent have walked away completely whilst a further 9 per cent have opted to spend less as a direct result.  Many consumers feel that small business websites today are mostly unattractive and often contain errors.  Whilst 1 in 3 consumers are willing to provide valuable feedback to business owners, a further study of small firms finds that half have never asked clients about their experiences of using their website.

The majority of UK businesses have now taken steps to launch a website and battle for valuable online visibility.  However, 1&1’s ‘2011 Digital High Street Audit'(1) finds worryingly low levels of consumer satisfaction with the small business websites available to them.  The risk to firms from providing a bad online experience is clear – 49 per cent of consumers believe that a bad website makes a worse impact than a business having no website at all.  This conclusion has led 37 per cent to walk-away from companies completely, in favor of using a competitor.  An additional 9 per cent of Britons have found themselves reducing their spend with small companies as a direct result of being deterred by a poor company website. Read more

Netcraft Names Reliable Hosting

March 13, 2009 by · Comments Off on Netcraft Names Reliable Hosting 

Webmaster NewsManchester, UK – Customer focused website hosting company,, has debuted on the Netcraft list of the top 50 Most Reliable Hosting Providers’ Network Performance. Netcraft measures and makes available the response times of fifty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the Internet, and averages are calculated over the immediately preceding 24 hour period. is currently ranked 25th in the world according to real-time data displayed at: co-founder Stuart Melling explained the importance of server uptime for the company’s clients, ” was founded on the principle that high service, high reliability website hosting could be made available to every developer, designer and small businessperson at a reasonable cost. Our recent investments in the very best hardware and support personnel have clearly paid off with this exciting new announcement. Netcraft is recognized as the worldwide authority in analyzing web server reliability, and is proud to deliver this type of consistency on behalf of our clients.” Read more

New Index Reveals America’s Small Businesses Are Optimistic about Their Future

March 12, 2009 by · Comments Off on New Index Reveals America’s Small Businesses Are Optimistic about Their Future 

Webmaster NewsHERNDON, Va. – Network Solutions® and the University of Maryland’s Robert H. Smith School of Business announced today the launch of the Small Business Success Index©, an ongoing measurement of the overall health of U.S. small businesses based on a telephone survey of 1,000 small business owners. The benchmark survey, which gathered data used to create the Small Business Success Index, was conducted in December 2008 and January 2009 and found that 69% of small businesses were profitable in 2008.

The Small Business Success Index also revealed the majority (69%) of those who showed a profit in 2008 said their success was equal to or better than the previous year and 70% of small businesses expect their firms to still be operating in five years as opposed to being closed, sold or transferred. Regardless of the current economic downturn, nearly half of small businesses surveyed believe the economy will improve or at least remain unchanged in 2009. In fact, small businesses are still investing in their companies with 67% planning to spend the same or increase overall business spending, according to survey results. Read more

Web.Com and Chase Paymentech Form Alliance to Benefit Small and Medium-Sized Businesses

March 9, 2009 by · Comments Off on Web.Com and Chase Paymentech Form Alliance to Benefit Small and Medium-Sized Businesses 

Webmaster NewsDALLAS, TX. AND JACKSONVILLE, FL. – (NASDAQ: WWWW), a leading provider of online marketing for small businesses, announced today an agreement with Chase Paymentech to offer merchant payment processing solutions to small and medium-sized businesses (SMBs). Chase Paymentech is widely-recognized as a leader in merchant acquiring and payment processing and provides SMBs with affordable merchant payment processing and online marketing solutions. customers will have access to multiple secure payment processing services including all major credit, debit and customizable gift cards. Read more Offers Google® Webmaster Tools to Boost Search Engine Visibility

February 24, 2009 by · Comments Off on Offers Google® Webmaster Tools to Boost Search Engine Visibility 

Webmaster NewsOVERLAND PARK, KS –, a leading Web hosting company and Internet solutions provider, now features direct access to Google Webmaster Tools on all web hosting plans. Detailed reports, indexing tools, search queries and analysis are among the free resources available through the Control Panel, designed to improve a website’s visibility in Google search results.

Google Webmaster Tools offers website owners a quick snapshot of how ‘Googlebot’ views their sites to enhance search engine visibility and drive traffic. This comprehensive toolbox lets users diagnose errors, content issues and other problems that could impact rankings in Google search queries. Users can access data on internal and external site links. The web interface also encourages users to share XML sitemaps, URLs and other information to further improve how Google crawls and indexes sites. Read more

1&1 Internet Inc. Jumps To Forth Largest US Web Host

February 19, 2009 by · Comments Off on 1&1 Internet Inc. Jumps To Forth Largest US Web Host 

Webmaster NewsPhiladelphia, PA – Web hosting company 1&1 Internet Inc., today announced surpassing Yahoo as the fourth largest US web host based on WebHosting.Info’s domain rankings.
The move by 1&1 marks an important milestone, after launching US operations about five years ago.

From the launch 1&1 has made a significant impact on the US web hosting industry. Since US inception 1&1 has been called one of the most aggressive web hosts, dramatically dropping standard industry prices, making everything from domains to servers affordable for small to medium businesses. 1&1 was able to leverage economies of scale to offer their services and products across the globe in order to be competitive within the individual markets. 1&1 Internet is an internationally successful company, and hosts the largest number of websites up and running with content. The substantial and steady growth in the US market has been supported by over 700,000 US customers to date. Read more