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IBM Opens First SoftLayer Data Center in Australia

October 7, 2014 by · Comments Off on IBM Opens First SoftLayer Data Center in Australia 

Dallas, TX — IBM (NYSE: IBM) today announced the opening of a new SoftLayer data center in Melbourne, Australia. The Melbourne data center follows recent launches in Toronto, London, and Hong Kong, and is part of IBM’s $1.2 billion global investment to expand its cloud footprint farther into Asia-Pacific and throughout the world.

“Melbourne is our first data center location in Australia and a significant milestone for SoftLayer. We can now bring all the benefits and advantages of SoftLayer’s cloud platform to customers in country or to customers looking for an Australian location,” said Lance Crosby, CEO of SoftLayer, an IBM Company. “This facility meets all the demands for deploying secure, in-country enterprise-grade IBM cloud services which will help accelerate cloud adoption among organizations responding to the current IT sea change.”

SoftLayer’s strategic global partner Digital Realty built the Melbourne facility, along with the Toronto, London, and Hong Kong locations. The design of the Melbourne data center matches that of other SoftLayer data centers around the globe, with capacity for more than 15,000 physical servers initially.

SoftLayer’s complete portfolio of infrastructure services, including bare metal servers, virtual servers, storage, and networking, will be available out of Melbourne. The new facility will provide 10Gbps network connections to SoftLayer services with less than 40 milliseconds of latency from anywhere in the world.

In addition to Atmail, other SoftLayer customers in the region include FluccsRightshipLoft GroupHotelsCombinedDigital Market SquareBugwolf, Cartesian, and Portland Software.

“We’ve been a SoftLayer client for more than 10 years,” said Angus Thomson, managing director for cloud hosting provider Fluccs. “SoftLayer has always been our preferred cloud supplier in the U.S. due to the simplicity of setting up new servers, the speed of deployment, and the ability to customize something exactly to our requirements.”

SoftLayer will start taking orders for the Melbourne data center immediately with a special offer of up to $500.00 USD off new orders in the data center, for a limited time. More details about the discount and updates on the opening of SoftLayer’s new Australian data center are available at www.softlayer.com/melbourne.

The facility provides customers with Australian data residency and an even faster way to reach local end users, all with SoftLayer’s secure and resilient platform that can be easily integrated with existing infrastructure to provide a robust hybrid environment. The Melbourne location will complement SoftLayer’s Hong Kong and Singapore data centers, offer APAC customers redundancy options within the region, and provide interoperability between all of SoftLayer’s global locations.

“SoftLayer’s new location in Australia is huge for us. Data sovereignty issues are top-of-mind for many of our customers in Australia, so the ability to now move data to this particular region is very advantageous to us,” said Mark Phillips, vice president of global sales at Atmail, a Queensland-based company that provides an email-messaging platform to more than 4,500 customers worldwide. “We have customers in 123 countries, so SoftLayer’s expanding global presence is fantastic for us.”

About Softlayer, an IBM Company
SoftLayer, an IBM Company, operates a global cloud infrastructure platform built for Internet scale. With 100,000 devices under management and a global footprint of data centers and network points of presence, SoftLayer provides Infrastructure-as-a-Service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer’s modular architecture provides unparalleled performance and control, with a full-featured API and sophisticated automation controlling a flexible unified platform that seamlessly spans physical and virtual devices, and a worldwide network for secure, low-latency communications. For more information, please visit www.softlayer.com.

About IBM Computing
IBM is the global leader in cloud with an unmatched portfolio of open cloud solutions to enable clients for the hybrid cloud era with integration, control over data and expertise. IBM Cloud has helped more than 30,000 clients around the world. Today, IBM has 100+ cloud SaaS solutions, thousands of experts with deep industry knowledge helping clients transform and a growing global network of data centers. Since 2007, IBM has invested more than $7 billion in 17 acquisitions to accelerate its cloud initiatives. IBM holds 1,560 cloud patents focused on driving innovation. In fact, IBM for the 21st consecutive year topped the annual list of US patent leaders. IBM processes more the 5.5M client transactions daily through IBM’s public cloud. For more information about cloud offerings from IBM, visit http://www.ibm.com/cloud. Follow us on Twitter at @IBMcloud and on our blog at www.thoughtsoncloud.com. Join the conversation #ibmcloud.

SoftLayer Achieves Record Setting Revenues for Third Quarter

December 1, 2011 by · Comments Off on SoftLayer Achieves Record Setting Revenues for Third Quarter 

Web Hosting ServicesDallasSoftLayer Technologies today announced that the company continued to experience strong operational and top-line growth in the third quarter of 2011, reaching $85 million in revenues while achieving $34 million in EBITDA. The company also appointed David Strohm, from Greylock Partners, to its board of directors to help guide and support the company’s continued market leadership and financial growth.

“SoftLayer is headed on a pretty impressive trajectory but we’re really just beginning to accelerate our efforts,” said Lance Crosby, chief executive officer for SoftLayer. “The addition of David to our leadership team benefits us immensely, especially as it relates to managing growth and rapidly expanding into international markets. Our focus hasn’t changed. We’ll continue innovating and making our platform the standard for Internet savvy businesses looking for unique cloud, dedicated, and managed hosting solutions.”

Key milestones for SoftLayer’s third quarter ending September 30, 2011 include:

“Our growth is fueled by increased customer demand for our entire portfolio of hosting solutions,” said George Karidis, chief strategy officer for SoftLayer. “Our approach resonates with customers because we offer an à la carte menu of service and options resulting in greater flexibility and control over IT resources while reducing operating costs. With our new data centers in Singapore and Amsterdam, we’ll be able to drive even more international revenue and sales.”

David Strohm joins SoftLayer’s board of directors to help provide guidance over the company’s future growth plans. A Silicon Valley veteran, David joined Greylock in 1980 and currently sits on the board of AtHocBounty JobsEMC CorporationMATRIXX SoftwareOpenDNSProgreso FinancierorichrelevanceTabula and VMware. He is a graduate of Dartmouth College and the Harvard Business School.

Mr. Strohm led Greylock’s prior involvement with companies including as Doubleclick,Forte Software(acquired by Sun Microsystems), Kiva Software (acquired by Netscape), Legato Systems(acquired by EMC),Internet Security Systems(acquired by IBM), Mentor Graphics, Mobile Automation (acquired by iPass), ccMail (acquired by Lotus/IBM), and Cygnus (acquired by RedHat). Read more

SoftLayer and RightScale Team Up to Accelerate Deployment, Automation and Management of Workloads Across Cloud Infrastructures

November 8, 2011 by · Comments Off on SoftLayer and RightScale Team Up to Accelerate Deployment, Automation and Management of Workloads Across Cloud Infrastructures 

Web Hosting ServicesDALLAS, TX – SoftLayer® Technologies, the innovation leader in clouddedicated, and managed hosting solutions, and RightScale®, Inc., the leader in cloud computing management, today announced that the companies are developing the ability to manage and deploy SoftLayer cloud computing services through the RightScale Cloud Management Platform. Customers will be able to globally deploy, automate and manage their toughest computing workloads utilizing RightScale cloud management on SoftLayer’s public and private cloud infrastructure.

With this partnership, customers will be able to choose and deploy workloads on SoftLayer’s global cloud infrastructure based in the US, Europe and Asia with RightScale Cloud Management. With a global footprint of 13 data centers, SoftLayer will be the first to offer a mainland Europe public cloud through the RightScale Cloud Management Platform. The RightScale Cloud Management Platform provides pre-built ServerTemplates™ for faster cloud on-boarding and automation capabilities for increased efficiency. This partnership will also provide customers with access to the RightScale MultiCloud Marketplace that includes pre-built cloud ServerTemplates, scripts, and architectures published by RightScale, ISV, and SI partners. All of these pre-built configurations are fully customizable and provide a variety of solutions to get started ranging from standard application stacks to database solutions.

SoftLayer’s cloud servers, part of its family of CloudLayer® services, leverage the company’s proprietary network architecture to allow seamless integration of virtual and dedicated computing resources. These hybrid environments can be managed through a single Customer Portal and API, providing the highest level of efficiency, control, and scalability.   With RightScale, customers will have the ability to manage SoftLayer public and private cloud workloads through a ‘single pane of glass’ with portability across private and public clouds.

“We are excited to partner with RightScale and empower customers to leverage our services’ unique advantages with RightScale cloud computing management,” said Duke Skarda, SoftLayer Chief Technology Officer. “The benefits that RightScale has brought to the marketplace align directly with our founding mission to provide customers total flexibility and control.”

“SoftLayer has created an impressive cloud offering with a truly global service. We look forward to the partnership, supporting their growing cloud services and global rollout,” said Michael Crandell, co-founder and CEO of RightScale. “RightScale is committed to supporting major cloud infrastructure providers such as SoftLayer and offering the highest caliber of management solutions for their customers.”

SoftLayer will attend and exhibit at the RightScale Conference November 9, 2011 in Santa Clara, Calif. The RightScale Conference showcases a top-tier lineup of speakers, including RightScale co-founder and CEO Michael Crandell, the RedMonk analyst group, industry experts, and customers who will share key insights into how they’ve achieved success in the cloud. The RightScale Conference is hosted in conjunction with the Cloud Computing Conference and Expo 2011 (Cloud Expo) and registration for the RightScale Conference automatically registers participants for both events. To learn more about the conference and register visit RightScale Conference.
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SoftLayer Investing $75 million in New European Operation to Meet Growth Demands

October 25, 2011 by · Comments Off on SoftLayer Investing $75 million in New European Operation to Meet Growth Demands 

Web HostingDALLAS/AMSTERDAM — Expanding its global reach and IT hosting capabilities, SoftLayer® Technologies today announced the opening of its new European headquarters and data center in Amsterdam. Over the next two years the company will invest approximately $75 million in its European operations, which also includes new network PoPs in Amsterdam, London, and Frankfurt.

New and existing customers across Europe, especially the large corporate enterprises, Internet savvy small and medium sized businesses (SMBs), social media and gaming start-ups that make up SoftLayer’s core customer base, will be able to leverage these new capabilities, which will officially ‘go live’ at the beginning of November. European customers can now easily order SoftLayer’s unique cloud, dedicated, and managed hosting solutions.

“This launch strengthens our foothold across Europe by bringing our services closer to our existing and expanding customer base,” said Lance Crosby, Chief Executive Officer for SoftLayer. “Proximity to our customers is crucial to driving innovation and improving a better end-user experience. Currently more than 50 percent of our business is done outside North America. Our continued expansion into international markets gives our customers more control and flexibility in the way they manage and build out their cloud infrastructures and services.”

Today, with nearly half of its 23,000 customers coming from more than 140 countries, SoftLayer has an established international customer base and European demand for SoftLayer’s IT hosting services continues to soar across a variety of industries and countries. Companies like Ultra Knowledge, Flumotion, BaseCase and Magma Mobile, which have all adopted SoftLayer solutions and are able to deploy, scale and manage their Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions based on SoftLayer’s private network.

“We needed a scalable and reliable hosting provider with global network capabilities, more than just standard IT bells and whistles, to meet our growing demands,” said Etienne Jambou, Chief Marketing Officer for Magma Mobile. “SoftLayer provided us with a complete range of IT infrastructure services from development and production environments to web hosting and database management. Thanks to the robustness of SoftLayer’s infrastructure we have been able to remain focused on our core business.”

With the opening of the Amsterdam data center, SoftLayer will have 13 data centers and 16 PoPs worldwide. Each data center is functionally independent with distinct and redundant resources, as well as fully integrated with all SoftLayer facilities. The company’s global network fully integrates three distinct and redundant network architectures—public, private, and data center to data center—into the industry’s first Network-Within-a-Network topology for maximum accessibility, security, and control.

“The market opportunity for providing hosting and cloud solutions is still in its infancy,” said Melanie A. Posey, IDC Research Vice President, Hosting & Managed Network Services. “Companies like SoftLayer are taking the lead in establishing a globally accessible network that is helping push the adoption of these computing models to a broader mainstream audience. The addition of the new data center and capabilities will provide a foundation for users to securely run a complete gamut of solutions and services based on SoftLayer’s unique Intellectual Property (IP) and turnkey offerings.” Read more

SoftLayer Opens First European Headquarters and New Data Center in The Netherlands

October 13, 2011 by · Comments Off on SoftLayer Opens First European Headquarters and New Data Center in The Netherlands 

Web HostingDALLAS/AMSTERDAM — SoftLayer® Technologies, the largest privately-owned hosting company in the world has chosen Amsterdam in The Netherlands for its European headquarters and first data center.  SoftLayer is investing $75 million initially in Holland and its European operations, which also includes new network PoPs in Amsterdam, London, and Frankfurt. In addition, the company has appointed Jonathan Wisler as General Manager for European Operations. The company will also be recruiting a further 25 digital professionals to staff the new data center and support operations.

Jonathan Wisler, an Information Technology veteran and now General Manager for SoftLayer in Europe comments, “Given the overall size of The Netherlands compared to the rest of Europe, this country is one of the most advanced in terms of Internet infrastructure and networking. We’re seeing a thriving community of both established digital entrepreneurs and start-ups here. There is a terrific buzz, particularly in Amsterdam, amongst digital professionals. It’s exciting, vibrant and it’s lively—the perfect environment from which to launch our European operations.”

As part of its European drive, SoftLayer has also joined the Amsterdam Internet Exchange (AMS-IX). “As one of the world’s largest Internet exchanges, we’re delighted to welcome one of the world’s largest hosting companies into our Internet Exchange community,’” says Job Witteman AMS-IX Chief Executive Officer. He adds “SoftLayer’s choice and business potential in Europe show a clear sign that regardless of the financial markets, our (Internet) Industry and the city of Amsterdam offer one of the best environments for companies, technology and engineering talent to thrive.”

Jonathan Wisler explains, “SoftLayer is a name well-known in the US, but it’s already establishing a prestigious European reputation for delivering flexibility and control to businesses that live on a browser.  The technology approach is ground-breaking; the business model unique—we think that an increasing number of Dutch enterprises and organizations will quickly catch on to a new way of managing their digital infrastructures.”

“I think that Internet savvy small and medium sized businesses (SMBs), social media and gaming start-ups across Europe will be the early arrivals to our new Amsterdam data center. These are the types of companies that make up SoftLayer’s core customer base, companies that have their finger on the Internet pulse and need the levels of control and flexibility in the cloud that we can provide,” says Wisler.

At the end of October customers in Europe will be able to pre-order services to deploy, scale and manage their Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions based on SoftLayer’s unique public/private network infrastructure.

In early November, when the Amsterdam data center opens, SoftLayer will have 13 data centres and 16 PoPs worldwide. Each data center is functionally independent with distinct and redundant resources, as well as fully integrated with all SoftLayer facilities. The company’s global network fully integrates three distinct and redundant network architectures—public, private, and data center to data center—into the industry’s first Network-Within-a-Network topology for maximum accessibility, security, and control. Read more

SoftLayer Launches Mobile Apps for Windows Phone 7 and iPad

September 27, 2011 by · Comments Off on SoftLayer Launches Mobile Apps for Windows Phone 7 and iPad 

Web HostingDALLAS — SoftLayer® Technologies, the innovation leader in Cloud, Dedicated, and Managed Hosting, today announced the release of its Mobile app for Windows Phone 7 and Mobile HD app for iPad. Specifically designed for the Windows Phone 7 environment and iPad’s screen size, the new apps bring robust server and account management tools right to SoftLayer customers’ fingertips, anywhere they go.

We focus on giving customers total control over their infrastructure. This means being able to manage your services when, where, how, and on whatever device you want,” said Nathan Day, Chief Scientist for SoftLayer. “Our Mobile app for Windows Phone 7 and Mobile HD app for the iPad extend our suite of management clients to the mobile platforms our customers use most, and that includes Android as well. We’re already hard at work innovating the next versions of these apps so our customers can take advantage of even more features and functionality.”

The new apps feature fast menu navigation and enhanced design, delivering mobile control over many infrastructure management functions also found in SoftLayer’s industry-leading Customer Portal including:

  • Tickets—Quickly create a new ticket for a support request or view existing support tickets and check their statuses.
  • Servers—View performance details and control basic functions for your SoftLayer Dedicated Servers and CloudLayer Computing Instances. Easily turn a server off or on, ping the server to test its network availability, or reboot.
  • Bandwidth—Monitor the bandwidth usage of your SoftLayer Dedicated Servers and CloudLayer Computing Instance.
  • Accounting—Get up-to-date account information and view and download invoices.

SoftLayer Mobile for Windows Phone 7 is available for free download through Marketplace—Microsoft’s virtual store—and SoftLayer Mobile HD for iPad is available for free download through the iTunes® Store.

Updates and enhancements have also been made to iOS versions of the app and are available for free download through the iTunes Store for the iPhone and iPod Touch. SoftLayer applications for other mobile devices, including Android smartphones, are also available for free download. Read more

SoftLayer Launches Asia-Pacific Operations

September 21, 2011 by · Comments Off on SoftLayer Launches Asia-Pacific Operations 

Web HostingDALLAS — SoftLayer® Technologies, the innovation leader in Cloud, Dedicated, and Managed hosting, today announced the upcoming opening of the company’s new data center in Singapore and network Points of Presence (PoPs) in Singapore, Tokyo, and Hong Kong. Beginning Sept. 23, customers can pre-order services in the new data center, to be deployed when the data center and PoPs officially “go live” on Oct. 3.

“We are excited to bring our unique solutions to hosting to the Asia-Pacific region,” said Lance Crosby, Chief Executive Officer for SoftLayer. “We’ve had an international customer base for quite some time, with almost half of our 23,000 customers coming from more than 140 countries besides the U.S. But we couldn’t be happier to now have a truly international presence, putting our industry-leading solutions so much closer to our customers and their countless end users.”

Designated SNG01, the new data center features the following:

SNG01 and the Tokyo and Hong Kong PoPs feature connectivity from multiple Tier-1 network carriers, including NTT, Tata, and Equinix, with direct network connections to SoftLayer facilities in San Jose and Los Angeles. With the strategic location of the Asia-Pacific operations and the exceptional speed of the SoftLayer network, customers and end users anywhere in the region can connect to SoftLayer services with less than 40ms of latency.

“Everything we do is designed to give customers more control, and this expansion is no different,” said George Karidis, Chief Strategy Officer for SoftLayer. “New and existing customers across the region will now have direct access through the SoftLayer Private Network to our automated platform. They can manage and deploy their Dedicated and Cloud services on their own terms—whether that’s in Singapore or in any of our other data centers. And they can provide an experience that’s better than ever for their end users in the region.”

The opening of the Asia facilities will soon be followed by the launch of SoftLayer’s Amsterdam data center and European PoPs, scheduled for early November. SoftLayer will then have 13 data centers and 16 PoPs worldwide. Each data center is functionally independent with distinct and redundant resources, as well as fully integrated with all SoftLayer facilities. The company’s global network fully integrates three distinct and redundant network architectures—Public, Private, and Data Center to Data Center—into the industry’s first Network-Within-a-Network topology for maximum accessibility, security, and control. Read more

SoftLayer to Offer Microsoft WebMatrix to Its Customers

September 9, 2011 by · Comments Off on SoftLayer to Offer Microsoft WebMatrix to Its Customers 

Web Hosting ToolboxDALLASSoftLayer® Technologies, an innovation leader in Cloud, Dedicated, and Managed hosting, today announced that the company is making the Microsoft WebMatrix development platform available to Microsoft Windows Server 2008 users. WebMatrix is an all-inclusive, free tool that includes everything developers need to create, customize, and publish websites.

Key features and advantages include:
– Create, customize, and publish websites and applications
– Build easily with apps like WordPress, Joomla!, Drupal, Umbraco, and more
– Deploy ASP.NET and PHP apps on the same server
– Support MySQL and Microsoft SQL databases
– Increase visibility with search engine optimization tools and reports
– Get online with one-click website and database publishing

“Microsoft WebMatrix provides SoftLayer customers an easy-to-use, all-in-one solution for Web development,” said Andrew Maten, Vice President of IS Windows Systems for SoftLayer. “The WebMatrix platform was designed to streamline Web development environments—simply and easily integrating a suite of development applications.”

“We are excited to see Softlayer bring the value and benefits of Windows Server and WebMatrix to its customers,” said Gavriella Schuster, General Manager, U.S. Server Marketing & Operations, Microsoft Corp.. “With the integration of WebMatrix, Softlayer customers will benefit from quick configuration and access to a very powerful and flexible web development platform.”

WebMatrix can be easily added to any new SoftLayer Dedicated Server running Microsoft Windows Server 2008 R2 when ordering through the company’s website or Customer Portal. Users simply select Microsoft Windows Server as the operating system and add WebMatrix as an OS-Specific Add-on at the time of ordering. After the server is provisioned, the WebMatrix installation package can be downloaded through a link in the Customer Portal.

For a limited time, SoftLayer is offering a special introductory promotion for WebMatrix customers. The first 1,000 new dedicated servers or CloudLayer instances ordered with any version of Microsoft Windows Server R2 + WebMatrix installed will receive a combined credit of $40 per month for the first six months. Read more

SoftLayer Adds Local Disk Option for CloudLayer Computing

July 26, 2011 by · Comments Off on SoftLayer Adds Local Disk Option for CloudLayer Computing 

Hosting Services

DALLASSoftLayer® Technologies, the innovation leader in Cloud, Dedicated, and Managed hosting, today announced the expansion of its storage options for CloudLayer® Computing Instances (CCI) to include Local Disk Storage. Available as an alternative to SoftLayer’s Storage Area Network (SAN)-based CCIs, the new option brings customers the ability to choose the storage that best meets their individual application and performance needs.

“Every customer is different, and needs different things from cloud,” said Duke Skarda, Chief Technology Officer for SoftLayer. “That’s why we created Build Your Own Cloud, letting customers tailor the CPU power, RAM, and storage capacity of their CCIs to their application requirements. Local Disk Storage takes that even farther, bringing customers even greater control over how their cloud solutions perform.

“Local Disk Storage for CloudLayer Computing is implemented as RAID Level 10, for enterprise-grade reliability and security. 25GB or 100GB Local Disks are available for primary storage, and 100GB or 200 GB Local Disks are available for additional storage. SAN-based storage continues to be available; currently the two storage options cannot be used together.

“There are inherent differences between SAN and Local Storage that give each their own advantages,” said Mr. Skarda. “Since SAN-based CCIs store their data in a shared location, they will always provide faster recovery options and greater flexibility in scaling total storage capacity. But, naturally, Local Disk-based CCIs can provide faster input/output speeds, making them an even better option for storage-intensive applications and lowering total cost of operations. Now, it’s entirely up to you which benefits you’d rather leverage.”

For more information about CloudLayer Computing, visit softlayer.com/cloudlayer. Read more

SoftLayer Launches High-Availability Dedicated Firewalls

July 19, 2011 by · Comments Off on SoftLayer Launches High-Availability Dedicated Firewalls 

Hosting ServicesDALLASSoftLayer® Technologies, the innovation leader in Cloud, Dedicated, and Managed Hosting, today announced the introduction of High-Availability Dedicated Firewalls to its lineup of security solutions. SoftLayer customers have the option of adding this high level of protection as a new service for current or new Cloud, Dedicated, or Virtual systems that share the same VLAN (Virtual Local Area Network).

“High-Availability Dedicated Firewalls provide our customers with greater peace of mind,” said Matt Chilek, Vice President of Systems Development and Technology at SoftLayer. “Unfortunately, malicious network activity can happen to anyone, so we’re dedicated to providing our customers with the best protection possible so they can focus on their business and not worry about the security of their infrastructure.”

High-Availability Dedicated Firewalls go beyond protecting servers from malicious activity. The service includes a secondary physical firewall for failover protection, and automatic fall back when the primary firewall regains service.

SoftLayer’s firewalls stand between the entire VLAN and the Public Network, analyzing and filtering all network traffic. With the company’s simple-to-use Customer Portal, customers can easily configure the firewall settings for the entire VLAN as well as for individual computing systems. The Portal also provides a library of templates for applying protection rules and configurations for specific applications. Current templates include mail and Web services, Parallels® Plesk, and cPanel.

High-Availability Dedicated Firewalls are the newest addition to SoftLayer’s selection of firewall security services, which includes Dedicated Hardware Firewalls and Standard Firewalls. All can be provisioned on demand and without service interruption through the company’s leading Customer Portal. The extra security of these firewalls complements SoftLayer’s effort to provide further individualization for each customer’s network security strategy to help them achieve even greater uptime, accessibility, and control.

For more information about these and other SoftLayer security solutions, visit softlayer.com/solutions/security.
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