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CoreSite Completes SSAE 16 Audits at 11 Data Centers

August 15, 2011 by · Comments Off on CoreSite Completes SSAE 16 Audits at 11 Data Centers 

Web Hosting ToolboxDenver, CO – CoreSite Realty Corporation (NYSE: COR), a U.S. provider of powerful, network-rich data centers, today announced the company has completed a SSAE 16 Type 2 audit covering eleven operational data centers. SSAE 16 is designed to provide CoreSite data center customers with a level of assurance of corporate controls and will replace existing SAS 70 Type 1 and Type 2 audit reports. BrightLine, a licensed CPA firm, conducted the CoreSite SSAE 16 audit over the twelve-month period ending June 30, 2011.

SSAE 16 is an attestation standard issued by the American Institute of Certified Public Accountants that reports on CoreSite controls supporting the services provided to customers. CoreSite management developed internal control objectives to support first-class data center management services that were used to complete the audit. Companies that are compliance sensitive and may require SSAE 16 certification include publicly-traded enterprises, financial firms, and healthcare organizations. The SSAE 16 audit report includes management’s description of CoreSite’s systems and the suitability of the design and operating effectiveness of the controls. Further, the report contains a written assertion from management regarding the systems and a services auditor’s opinion letter. Read more

Webinar Helps E-Commerce Companies Protect Themselves From Hackers

April 28, 2011 by · Comments Off on Webinar Helps E-Commerce Companies Protect Themselves From Hackers 

Webmaster ToolboxALLENTOWN, PA – Managed hosting and cloud provider INetU will be hosting a live “Payment Card Industry Data Security Standard (PCI DSS) Self Defense” webinar with author and online data security expert Dr. Anton Chuvakin and Nick Percoco of Trustwave SpiderLabs to discuss how hackers hack and how e-commerce companies can protect themselves on Tuesday, May 3, at 3pm EDT. The PCI DSS Self Defense webinar is part of the INetU IT Expert Series and is open to the public. There will be a question and answer session at the end and there is no cost to participate.

“Thousands of organizations worldwide are affected by data breaches and PCI DSS is one of the most important mandates affecting information security today,” said Dr. Anton Chuvakin. “Webinar attendees will learn how to comply with PCI DSS and improve the security of information assets.”

Data theft can be an incredibly costly process for any organization. Hacked credit card information can cost companies up to $60 million in fines and charges. During the PCI DSS Self Defense webinar, Dr. Chuvakin and Percoco will provide valuable information about protecting private data from hackers and obtaining and maintaining a PCI DSS compliant web environment. To sign up for the webinar, visit: http://webinars.inetu.net.

Here are briefs on both speakers in the upcoming PCI DSS Self Defense webinar:

Dr. Anton Chuvakin
Author and Online Data Security Expert
Dr. Anton Chuvakin (www.chuvakin.org) is a recognized security expert in the field of log management, SIEM and PCI DSS compliance. He is an author of books Security Warrior and PCI Compliance. His blog, Security Warrior, is one of the most popular in the industry. In addition, he teaches classes and presents at many security conferences across the world. Dr. Chuvakin was formerly a Director of PCI Compliance Solutions at Qualys. He previously worked at LogLogic as a Chief Logging Evangelist, tasked with educating the world about the importance of logging for security, compliance and operations.

Nick Percoco
Senior Vice President and Head of SpiderLabs at Trustwave
With more than 14 years of information security experience, Percoco is the lead security advisor to many of Trustwave’s premier clients and assists them in making strategic decisions around security compliance regimes.  He leads the SpiderLabs team that has performed more than 1000 computer incident response and forensic investigations globally, run thousands of penetration and application security tests for clients, and conducted security research to improve Trustwave’s products.

The PCI DSS Self Defense Webinar is the first online event in the INetU IT Expert Series. This series of events exists to provide the public with up to date information on technology, security and compliance in the hosting industry. The next INetU IT Expert Series event will be held on June 29, 2011 at Penn State Great Valley. At that event, burning IT issues will be addressed by a panel of recognized industry experts, including; Cloud Computing Security, PCI DSS 2.0 Compliance and Application Security. Look for details about this event and future INetU IT Expert Series happenings at www.inetu.net.

About INetU Managed Hosting
INetU is a leading managed hosting provider serving customers worldwide. Dedicated to building long-term relationships with its clients, INetU supports many popular Web applications and provides highly reliable hosting for enterprise websites in the Online Retail, Healthcare, Financial Services, SaaS, Web Development, Education, Government, Consulting, and Non-Profit sectors. INetU recently scored a 96.5% customer satisfaction rating and is PCI, SSAE 16 Type II, ISAE 3402 and Safe Harbor compliant. To learn more, visit www.inetu.net. Read more

The Survey Results Are In – Businesses Love Using INetU for Their Managed Hosting and Cloud Needs

April 6, 2011 by · Comments Off on The Survey Results Are In – Businesses Love Using INetU for Their Managed Hosting and Cloud Needs 

Hosting ReviewsALLENTOWN, PA – Managed hosting and cloud provider INetU has built its reputation on exemplary customer service and new survey results from an independent market research firm have confirmed the company is keeping up its end of the deal. Customer analysis indicate INetU has earned a robust +61% Net Promoter Score® (NPS) based on a 2011 customer survey conducted by Direct Opinions, a Certified Net Promoter Loyalty Partner.

“INetU’s Net Promoter Score of 61 is more than 50 percent higher than scores published by our leading competitors,” said INetU president Dev Chanchani. “This validates INetU’s sincere commitment to our customers – not just in words, but in quantifiable responses straight from our customer base. The fact that two out of three INetU customers are considered loyal enthusiasts and are actively referring us to others is a feat we are quite proud of and will strive to improve upon.”

NPS is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors. By asking one simple question — How likely is it that you would recommend [Company X] to a friend or colleague? — Net Promoter can track these groups to form a clear measure of company performance through its customer’s eyes. Customers respond on a 0-to-10 point rating scale and are categorized as follows:

– Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth.
– Passives (score 7-8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
– Detractors (score 0-6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth.

To calculate NPS, the percentage of detractors is subtracted from the percentage of promoters. In a survey of INetU’s customers, 66 percent were promoters (scores of 9-10) and just 5 percent were detractors (scores of 0-6). The sample size achieves a statistically significant confidence level and interval of 95 percent (+/- 5%). INetU’s independent customer survey had a response rate of 43 percent, an exceptionally high figure.

How a company ranks in its own category determines whether a Net Promoter Score is positive or negative, as different industries vary greatly. According to the Satmetrix 2011 Net Promoter® Benchmark Study of U.S. Consumers, the average NPS in the Health Insurance industry is -5 percent, while the average NPS in the auto insurance industry is 35 percent. NPS is relative only to the competitive set from which customers in a specific industry make purchasing decisions. Read more

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