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WebECS Launches New Sonic Support Service

July 12, 2011 by · Comments Off on WebECS Launches New Sonic Support Service 

Hosting ServicesColumbus, OH – Designed to complement the hosting company’s existing range of popular managed Windows dedicated server hosting, ASP.NET web hosting, and Windows VDS hosting, market leader WebECS today announced their impressive new Sonic Support service. WebECS’ newly improved customer service offering has been carefully tailored to give businesses the immediate assistance they need and is available with all WebECS hosting plans.

“Over the past 14 years, we have established a reputation for delivering reliable Windows hosting with outstanding customer support,” says Kyle Beckham, President of WebECS. “We are always looking for new ways to reach out to our customers and communicate with them effectively when they encounter technical issues. Now, with the launch of our Sonic Support service, we are more confident than ever that we can resolve problems faster than the competition. The name says it all – Sonic Support is superfast help and is available now to every WebECS customer.” Read more

Future Hosting Upgrades Technical Support with Launch of Server Doctor™ 2.0

June 24, 2009 by · Comments Off on Future Hosting Upgrades Technical Support with Launch of Server Doctor™ 2.0 

Future HostingWeb Hosting ToolsNOVI, Mich. – Future Hosting, an Internet solutions provider serving SMBs and enterprises internationally, today announced the launch of Server Doctor™ 2.0, marking a significant upgrade and expansion of its exclusive, award-winning technical support automation technology for managing Virtual Private Servers.

Server Doctor™ 2.0 introduces an array of proactive security and monitoring improvements, enabling the technology to be more seamlessly deployed and more effective at minimizing security risks. Namely, the new version includes significantly enhanced external vulnerability scanning capabilities and extensive new security controls installed upon account provisioning.

Designed to automate time consuming server configuration and repair tasks on Virtual Private Servers (VPS), Server Doctor™ allows customers to receive a greater level of technical support than is available when technicians spend their time performing routine or basic maintenance tasks. With Server Doctor™, technicians are free to spend their time offering a level of technical support that is unrivaled and otherwise unaffordable.

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