Intermedia Launches Hosted Exchange 2010 Reseller Program

December 2, 2009 by  

Web Hosting ToolboxNEW YORK – Intermedia, the global leader in Microsoft Exchange hosting, today opened its industry-first hosted Exchange 2010 service to its existing and future partners. These managed service providers, value-added resellers and other technology providers can sell and support hosted Exchange 2010 under their own brand as members of Intermedia’s Private Label Partner Program.

Intermedia launched the first hosted Exchange 2010 service on November 9 and remains the only provider of hosted Exchange 2010. The service includes a 100 percent Data Protection Guarantee in addition to Intermedia’s longstanding 99.999 percent uptime service level agreement. Intermedia is able to credibly offer the Data Protection Guarantee, which is enforced by stiff financial penalties, because of the proprietary architecture the company developed to work with hosted Exchange 2010.

“With Intermedia, I can offer clients Exchange 2010 with a 100 percent Data Protection Guarantee, giving me an edge over competitors that offer only Exchange 2007,” says Etorre Dragone, president, Micro Technology Groupe. “I’m always looking for new solutions to help me expand my customer base – Exchange 2010 is definitely one that will help me close more deals with new prospects. Intermedia has proven to be a leader and a valued partner that focuses on offering us the latest in technology, security and reliability so that we can have best-of-breed offerings for our customers.”

According to an Osterman Research survey commissioned by Intermedia, nearly 50 percent of IT decision makers surveyed were on an Exchange 2003 or older platform. Of all IT decision makers surveyed, nearly 65 percent were likely to deploy Exchange 2010 within the next six months – supporting the notion that customers are eager for the new platform.

“Managed service providers and other technology providers looking for a competitive advantage can get one through Intermedia’s Private Label Partner Program,” says Bob Leibholz, vice president of sales and business development, Intermedia. “Hosted Exchange 2010 is the most up-to-date service, and our partners are the only ones in the market reselling it. The competition is one version behind, giving our partners an edge with the tens of thousands of businesses looking to migrate off legacy versions of Exchange.”

Intermedia private label partners generate recurring revenue from existing and new customers with high margin Exchange hosting services – all under their own brand – while Intermedia maintains, monitors and upgrades all hardware and software. Intermedia also offers an Affiliate Program for partners that prefer to promote Intermedia solutions and earn a commission for each sale they make. All partners can sell Intermedia’s full suite of hosted communications and collaboration software, including Office Communications Server 2007, SharePoint 3.0 WSS and both Exchange 2010 and Exchange 2007. Intermedia enables resellers to sell not only Microsoft products, but a full ecosystem of related offerings including full support for Blackberry Enterprise Server, fax lines and more.

“End-user adoption of SaaS reached a tipping point this year with more and more businesses beginning to ask their IT service providers for hosted solutions,” says Jason Beal, director, services sales, Ingram Micro North America. “We see an increasing sales growth opportunity for our channel partners who sell hosted Exchange 2010 and are pleased to be working so closely with Intermedia to bring this technology to market so quickly.”

Intermedia combines proprietary technology with Microsoft Exchange 2010 so customers and partners can have the most robust offering. Additional features of Intermedia’s hosted Exchange 2010 include:

* Choice of datacenter location per mailbox: Partners can choose, on a mailbox level basis, where their customers’ Exchange account data will be stored in order to minimize latency. Partners with customers that are spread throughout the U.S. will enjoy the ability to host some of their mailboxes on the East coast and some of them on the West coast.
* New Outlook Web Application (OWA): Partners’ customers will enjoy the ability to access email, instant messaging, SMS text messaging and more – all in one place and through all major web browsers.
* Improved ActiveSync: All the latest features of Exchange are available to any mobile device that has Windows Mobile 6.1 or later.

Intermedia has offered private label Exchange hosting since 2001 and has over 4,000 partners – from one-person firms to some of the world’s largest IT names.

About Intermedia
Intermedia is the premier provider of communications services, including hosted Microsoft Exchange, to small- and mid-sized businesses. For an affordable monthly fee, customers get business email, telephony, smartphones, instant messaging, fax and other communications delivered as a service with 24×7 support. Intermedia also empowers thousands of smaller VARs and MSPs – as well as select Fortune 500 companies – to sell communications services under their own brand. Founded in 1995, Intermedia was the first company to offer cloud-based business-class email and now has over 225,000 premium hosted Exchange mailboxes under management – more than any other provider. For more information, visit

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