Cloud computing increases IT innovation says IBM study

July 30, 2012 by  

Web Hosting ServicesAUCKLAND, New Zealand – IBM (NYSE: IBM) today released the results of a nationwide survey of New Zealand IT managers’ opinions on what Cloud computing means for in-house IT teams. The results suggest that Cloud adoption presents an opportunity for IT departments to lead on innovation, while increasing user access to IT services and demand for IT services.

Asked how Cloud adoption will change the role of in-house IT professionals, nearly three quarters of respondents agreed that it would provide more scope for IT departments to lead innovation in their organisations. Two thirds also believed that there would be more strategic relationships with IT providers in a cloud-based environment and that it would lead to greater adoption of non-IT-related skills – a result reinforced by the three quarters of respondents who believed that there would be less reliance on traditional IT skills. Respondents were evenly split on whether there would be more or less specialisation.

Skills in demand were expected to be mostly related to architecture – applications, storage and data and enterprise architects. Overall, it was perceived that the advent of Cloud computing would result in a shift in skill sets, with greater requirement of expertise in areas like applications, storage and data and enterprise architecture.

The majority of respondents believed there will be either constant (38%) or increased (44%) demand for IT services within organisations adopting Cloud. For larger organisations the key benefit of Cloud was increased flexibility of infrastructure. The most important benefit overall was increased user access to IT, although this was in 4th place amongst large organisations (1,000 employees or more).

“Cloud computing is transforming the IT workplace as organisations adopt new ways of consuming IT. CIOs and IT managers should ensure that this is factored in to their cloud strategy, finding opportunities for their teams to lead on innovation, build more strategic relationships with IT providers and develop additional skills,” says Andrew Fox, General Manager – Global Technology Services, IBM NZ.

Other Key Findings from the Study

  • When asked about their own departments, over 70% of those implementing Cloud in the next one to five years thought that there would be changed expectations of what IT will be delivered by the IT department.
  • 47% think the IT department is ready to meet these changed expectations, but where Cloud is not being used, the level drops to 33%.
  • 44% think there will more demand for IT services, 38% think there will be the same demand, 13% think there will be less demand (with 5% undecided).
  • When it comes to seeking advice on becoming ‘Cloud ready’, vendors are likely to be a primary source of advice on enhancing team and individual skills. Online forums, professional organisations and external friends and peers are all likely to have a prominent part in providing advice.

Research methodology: The survey was conducted by Horizon Research Ltd during June 2012 from a total sample of 119 people and has a maximum margin of error of ±9.0% overall.

About IBM: For more information about IBM, please visit

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