DiscountASP.NET Adopts SmarterTrack Customer Service Software

February 24, 2009 by · Comments Off on DiscountASP.NET Adopts SmarterTrack Customer Service Software 

Webmaster NewsPHOENIX – DiscountASP.NET, a leader in advanced ASP.NET hosting, announces the adoption of SmarterTrack customer service software to deliver customer support Ticketing, Knowledge Base articles, and more to all DiscountASP.NET customers through the software’s Web-based communications portal.

“We found our previous customer service solution to be very inflexible and limiting in comparison to SmarterTrack,” said Takeshi Eto, vice president of marketing at DiscountASP.NET. “DiscountASP.NET had already migrated to the SmarterMail mail server and SmarterStats Web log analytics packages from SmarterTools and we were very happy with those results. SmarterTools has delivered on all counts and SmarterTrack has exceeded our expectations.” Read more