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INetU Managed Hosting Joins PCI Security Standards Council as Newest Participating Organization

August 5, 2009 by · Comments Off on INetU Managed Hosting Joins PCI Security Standards Council as Newest Participating Organization 

iNetUWeb Hosting ToolsAllentown, PA INetU Managed Hosting, an enterprise managed hosting provider, announced today that it has joined the PCI Security Standards Council as a new participating organization. As a Participating Organization, INetU will work with the Council to evolve the PCI Data Security Standard (DSS) and other payment card data protection standards.

The PCI DSS, endorsed by American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc., requires merchants and service providers that store, process or transmit customer payment card data to adhere to information security controls and processes that ensure data integrity. More information on the council and the standard can be found at www.pcisecuritystandards.org.

As a Participating Organization, INetU will now have access to the latest payment card security standards from the Council, be able to provide feedback on the standards and become part of a growing community that now includes more than 500 organizations. In an era of increasingly sophisticated attacks on systems, adhering to the PCI DSS represents an entity’s best protection against data criminals. By joining as a Participating Organization, INetU is adding its voice to the process.

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INetU & Trustwave Partner to Provide Hosted Security Services for PCI DSS and HIPAA Compliance

May 13, 2009 by · Comments Off on INetU & Trustwave Partner to Provide Hosted Security Services for PCI DSS and HIPAA Compliance 

iNetUWeb Hosting ToolsCHICAGO and ALLENTOWN, Pa. INetU Managed Hosting and Trustwave have partnered to deliver a security program for merchants seeking compliance with the PCI DSS, HIPAA, and other standards in a managed hosting environment. Together, INetU’s industry-leading managed hosting services and Trustwave’s managed security solutions put merchants who engage both companies in an excellent position to validate compliance with the PCI DSS and other regulatory standards.

The new security program provides:

INetU’s Managed Hosting Services: INetU takes a uniquely consultative approach to helping clients with compliance needs. While working with the customer, INetU’s security experts design a managed hosting solution that addresses their compliance needs. Experts help choose the right firewalls, network devices, and server hardening practices that put their hosted servers in compliance with best security practices. INetU is validated PCI DSS compliant and is SAS 70 Type II certified. Read more

INetU Shines in Service: 96.5% Client Satisfaction; NPS of 58

April 24, 2009 by · Comments Off on INetU Shines in Service: 96.5% Client Satisfaction; NPS of 58 

iNetUWebmaster ToolsAllentown, PA – INetU Managed Hosting completed its fifth annual customer service survey and the results are in. INetU has achieved a satisfaction rate of 96.5%. More revealing, INetU earned a Net Promoter Score of 58, which is nearly 50% higher than recognized industry leaders.

Net Promoter Score (NPS) is a key customer service metric, defined by the percentage of customers likely to recommend a company to others (promoters) subtracted from the percentage of customers unlikely to do so (detractors).

Other results from the survey:
• 99.1% of customers say that INetU’s network performance meets or exceeds expectations.
• 92.7% of customers are satisfied or extremely satisfied with their Account Manager.
• 94.7% of customers are satisfied or extremely satisfied with INetU’s Support team. Read more

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